Contact Support
We're here to help. Whether you have a question, found a bug, or want to request a feature, the Qubi team is ready to assist.
Get in Touch
Email Support
Send us an email at support@getqubi.com and we'll get back to you as quickly as possible.
Schedule a Call
Need hands-on help? Book a time with our team for a live walkthrough or troubleshooting session.
What to Include in Your Request
To help us resolve your issue faster, please include:
- Your email address: The one associated with your Qubi account
- A description of the issue: What happened, and what you expected to happen
- Steps to reproduce: How can we see the same issue?
- Screenshots or screen recordings: If applicable, these help enormously
- Browser and device: e.g., Chrome on macOS, Safari on iPhone
Common Topics
| Topic | Where to look |
|---|---|
| Can't connect my calendar | Set Up Your Account (coming soon) |
| Qubi isn't joining my meetings | Troubleshooting (coming soon) |
| I can't find a recording | Review Past Meetings (coming soon) |
| I need to manage users | Admin Guide (coming soon) |
| Billing and subscription | Email billing@getqubi.com |
Feature Requests
Have an idea for how Qubi could be better? We'd love to hear it. Send your suggestions to feedback@getqubi.com or use the Feedback button in the app.
We read every suggestion and use your feedback to prioritize our roadmap.